|What we do||Contact Us||Our clients|
Made in the UK for over 27 years, Shipped Worldwide
When making an online enquiry, you can request news mailings or decline them.
For conducting financial trade, we also collect:-
This information is required in part or in whole to allow us to efficiently conduct business with you and to maintain such records for such periods as are legally required by HMRC and other legal entities.
Your information will be stored on our databases which are access controlled for authorised personnel only. Online data transactions are made over TLS links (https). Email and online enquiries will be stored on 3rd party databases, via TLS.
What is the legal basis for processing your information?
We require certain information in order to conduct business with you, or to answer any communications received from you. This applies whether we are providing our products or services to you, or purchasing products or services from you, or if we are answering general enquiries.
As a Business to Business supplier of technical products, we will collect details of enquiries you have made and our responses to you, as well as full histories of any pending and fulfilled purchase orders.
We will need your financial details in order to process payments and fulfil tax and other reporting obligations. We will also need your contact details in order to communicate effectively with you.
You have a right at any time to ask for a copy of the information about you that we hold. We will provide this free of charge to you, as soon as possible. To request information please email firstname.lastname@example.org with the subject line of GDPR Information Request.
Your Rights under GDPR are not affected by conducting business with us.
Retention of your data
Your data will be held for no longer than is necessary, according to our legal obligations.
Sharing of your contact data
If we receive an enquiry from you and if you are located in a region supported by one of our Distributors or Agents, we will pass your enquiry to them, to handle on our behalf.
By necessity, your delivery details will be shared with couriers / postal organisations in order for them to fulfil their service in transporting goods to you.
We do not sell, give or exchange your data with organisations not involved in the direct processing of enquiries or orders between you and ourselves.
Who is your Data Protection Officer?
We are a small industrial services company, not processing large amounts of sensitive personal details, so we are not required to appoint a DPO. However, we still take your data protection seriously and the Company's Board of Directors will be responsible for ensuring that we maintain our obligations under GDPR.
Revision 0, 15th May 2018